Senior•Care
Our knowledge and experience working with thousands of clients and their families during the transitional challenges that affect older adults make us uniquely qualified. Often an emotional journey, our relationships and understanding of the nuances of different types of senior living allows us to carefully match client needs with highly specialized senior living providers or appropriate in-home caregivers. Our database, platform and processes allow us to be as efficient as possible, but since the practice of safe/successful transitioning is very much a hands-on, labor-intensive encounter, it is our vast experience, training and support that makes us successful.
Health•Care
Regardless if "home" is a private residence, an apartment, a licensed assisted living community, a couch, a vehicle, or somewhere else... we specialize in assessing, managing and delivering post-acute care services right where they are... physically, behaviorally and environmentally.
Managed•Care
Our ultimate goal is to transition from a Fee-for-Service (FFS) rate structure to a shared savings, Value-Based Compensation where incentives are aligned between Managed Care Plan, the provider and Master•Care.
Meet Master•Care
Leadership
Alejandra is redefining elder care for our most vulnerable seniors. Raised on a small vineyard in Sonoma, she learned the art of grape crushing from her Spanish-born father. Her attention to detail and tenacity drive her innovative approach to senior care.
Alejandra Sallee
Nursing Facility Director
Andre is a family man and sports enthusiast who practices Jiu-Jitsu in his spare time. What he admires most about MasterCare is its patient-centered culture and exceptional team.
Andre Williams
Regional Manager
Audrey enjoys delivering person-centered care, finding solutions to barriers, and facilitating safe transitions to housing and assisted living facilities. She has a background in purchasing used books and likes to incorporate books, music, and art into daily life.
Audrey Merriman
Regional Manager
Karla enjoys being a supportive presence for her team members who need extra encouragement. As a hardworking team member, she dedicates herself to her colleagues. In her free time, Karla finds joy in taking her dogs on hikes.
Karla Zepeda
Regional Director
Ledell's favorite thing about MasterCare is the passion and drive they have for their patients, their team, and life. He took a break from school to travel and perform in musicals and theatre throughout the western region of the US.
Ledell Jones
Regional Director
Lisa states that if the system has let down our patients, she wants to be the person who helps them pick the pieces back up. She frequently has after-work meetings with her six chickens, who serve as the voice of reason in challenging situations.
Lisa Silva
Regional Manager
Nate is an unstoppable powerhouse with extensive knowledge in Housing Navigation. He enjoys helping people in difficult situations and describes himself as free-loving and highly driven.
Nathan Guerra
Housing Program Director
Nicole has a unique skillset of 10+ years of combined clinical and Managed Care experience. She is driven and determined to supporting the team in providing impeccable service and carrying out the MasterCare vision.
Nicole Inocelda
Vice President of Quality
Pamela is thankful for every day she gets to make a positive impact in someones life. In her free time, she enjoys walking her two dogs, knitting and baking sourdough bread. Pamela is adaptable and empathetic!
Pamela Uhlenhop
Director of Care Navigation
Susan loves being a Regional Manager because she supports her team and puts her skillset to good use. She agrees that she can eat pizza 24/7. As a member of the track and field team, she went to CIF and took first place. Susan is one of four sisters.
Susan Brown
Regional Director
Tisha's favorite aspect of her role is discovering candidates with exceptional skills and compassionate hearts to perform a job we all cherish. Her loyalty and dedication are commendable. Her large family, consisting of two children, two bonus children, and twelve grandchildren, keeps her constantly on her toes.
Tisha Abernathy
VP of Business Operations
Clinical Team
Alyssa is a resilient and caring individual who enjoys working with her teammates. She cherishes spending time with her family and watching her two children grow through their early years. Her kids, born just 13 months apart, bring joy to her life.
Alyssa Moore
Nurse
Dennis loves to travel and has explored many parts of the world. He is enthusiastic about the flexibility and independence his position at MasterCare offers. Known for his humor, reliability, and amiable nature, Dennis is easy to work with.
Dennis Tautuan
Clinical Nurse
Genevieve is passionate about advocating for individuals who need assistance in taking control of their health. During her leisure time, she enjoys reading, baking, immersing herself in nature, and spending quality time with her friends and grandchildren.
Genevieve Sherman
Nurse
Jennifer is thankful to be a part of MasterCare for its supportive atmosphere. She has three children, two grandchildren, and a fabulous husband. Jennifer loves to paint landscapes and portraits. She readily acknowledges that she is short and feisty.
Jennifer Hammond
Nurse
Supporting Team
Every member of our Team has a unique set of skills, and brings expertise to our organization.
Alex says the positive impact is just a side effect of helping people. He can mostly be found at the skate park with his daughters. He is a huge fan of music and even proposed to his wife on the stage of her favorite band!
Alex Lettington
Accountant
Angelina is a down-to-earth individual with a great sense of humor. She impressively owns nine chickens. Passionate about community service, she finds great fulfillment in helping others.
Angelina Cooper
Remote Care Navigator
Cindy is thrilled to witness the positive impact MasterCare can have on people's lives. She has lovely hair, though she's not particularly fond of having her photo taken.
Cindy Perey
Remote Care Navigator
Devera enjoys being a part of the behind-the-scenes operations including welcoming the newest members of MasterCare at orientation training. As a mother of six children, she maintains an active lifestyle by going to the gym at 5 AM every day. Devera is also passionate about all things related to the ocean and mermaids.
Devera Handy
Office Manager
Gabi is introverted and friendly. She loves many aspects of her role at MasterCare, particularly the opportunity to work remotely and have flexibility. A fun fact about Gabi is that she has a cockatiel named Baby Bird.
Gabi Lettington
Authorization Coordinator
Glendia loves MasterCare for its staff members who collaborate seamlessly. She eagerly anticipates learning new things. She verbalizes her thoughts during all activities, offering herself valuable advice and self-correction as needed.
Glendia Hudson
Remote Care Navigator
Jeffrey is a humble and dedicated individual who is passionate about sharing knowledge about services that can positively impact people's lives. In his leisure time, he enjoys exploring flea markets and spending time with animals.
Jeffrey Vargas
Community Relations Laison
Jessica is a hardworking individual who always finds a way to incorporate fun into her work. Her favorite aspect of the role is working closely with her colleagues. Outside of work, she enjoys photography, reading, good food, and engaging in activities with family, friends and her Doberman.
Jessica Goodman
Executive Assistant
Juliette is an open-hearted and passionate individual who plays a sinificant role in improving the lives of our patients. Juliette is a talented dancer who has mastered the art of hula and various other Polynesian dance styles.
Juliette Inocelda
Administrative Assistant
Kayla's passion drives her to assist patients from diverse backgrounds in achieving their goals while listening to their life stories. She enlists her five-year-old daughter and husband in her quest to collect vintage Pyrex.
Kayla Brundage
Assisted Living Transitional Team
Laura is passionate about matching patients with the best Residential Care Facilities for the Elderly to enhance their quality of life. Her extensive travels across four continents have broadened her perspective. Two words that aptly describe Laura are passionate and genuine.
Laura Murphey
Provider Relations Coordinator
Lisa is an asset to the team due to her thoughtfulness and commitment. Her favorite aspect of her role is the daily opportunity to step into people's lives and situations, saying, "I can help." Lisa is also a big fan of the outdoors.
Lisa McClung
Quality Assurance Coordinator
Melinda is a vital member of the team due to her passion for building relationships with collaborators, which contributes to making a positive impact in the community. She excels as a listener and provides strong support to her colleagues. During her leisure time, Melinda enjoys tending to her garden.
Melinda Smith
Provider Relations Coordinator
Merlin's favorite aspect of her role is making a difference in patients' lives by attentively listening to their needs. In her leisure time, she enjoys creating pottery, arranging flowers, and snowboarding.
Merlin Tsan
Lead Care Navigator – LA County
Nichole finds joy in making a difference in patients' lives by attending to "the small things." She is a mother of three children, who are in college, high school, and kindergarten. Nichole's character is defined by her resilience and empathy.
Nichole Meyer
ECM Transitioned Patient Specialist
Shadya is passionate about working with her team to change lives and help those in crisis. She is also a drummer for her church worship team, runs her own custom T-shirt business, and is a proud soccer mom of three girls.
Shadya Guerra
Lead Remote Care Navigator
Sophia is an asset due to her kindness and social nature. She takes pleasure in assisting people to find the most suitable care for their needs. Together with her son, she enjoys reading and playing basketball.
Sophia Inocelda
Receptionist/Intake
Teri enjoys collaborating closely with her team. In her leisure time, she engages in outdoor activities and cherishes moments with her family and pets. Teri characterizes herself as blessed and grateful for her life.
Teri Goldsmith
Remote Care Navigator
Benjamin is a loyal and kind individual who is excited about joining his close-knit team to help serve members of his community. Interestingly, Benjamin has been riding horses competitively since he was 10 years old.
Benjamin Uhlenhop
Community Relations Laison
Chevy's favorite part about his role at MasterCare is the warm, family-oriented atmosphere at MasterCare, where he finds great fulfillment in assisting patients with their healthcare needs. He is a proud dad to four chickens and eight kids. Chevy describes himself as outgoing and compassionate.
Chevy Cooper
Customer Service Intake Coordinator
Care Navigators
Every Master•Care Team Member is passionate and dedicated to their patients.
Allie is a genuine and caring individual who enthusiastically shares in her patients' success stories. As an interesting tidbit, she happens to be a twin!
Allie Norwood
Field Care Navigator
Alanna, a native San Franciscan, is excited to channel her passion for spreading love and light into meaningful service for her community. Her strong connection to the area inspires her to provide care and support to those around her.
Alanna Bush
Field Care Navigator
Alejandra, a passionate florist, dreams of opening her own flower shop one day. She expresses her creativity through floral artistry and eagerly anticipates building connections within her community.
Alejandra Zepeda
Field Care Navigator
Angel appreciates her ability to improve her patients' lives and enjoys expanding her knowledge in the medical field. She possesses a unique gift of extrasensory perception, receiving messages and visitations from those who have passed away.
Angel Norton
Field Care Navigator
Brandy is grateful for the opportunity to continue serving her community and its members who need help the most. She is talkative, funny, and loves to sing. As one of ten siblings, Brandy brings a unique perspective to her work.
Brandy Ramos
Field Care Navigator (Housing)
Brittany appreciates having a consistent work schedule, which allows her to spend more time with her daughters. Her artistic talent has been recognized, as one of her artworks was purchased and used as a cover for a novel.
Brittany Davis
Field Care Navigator
Carolyn, a compassionate Care Navigator, enjoys hands-on interactions with patients to help improve their lives. As a homebody, she cherishes her free time spent with family, engaging in activities such as playing video games and cooking together.
Carolyn Chesser
Field Care Navigator
Christina, an honest and reliable care navigator, finds fulfillment in assisting patients in need. She enjoys trips to the beach and embraces spontaneous adventures.
Christina Phan
Care Navigator
Cortney's into reading and catching documentaries about theology with her husband when she's not busy. She's all about lending a hand and spreading positivity. If you had to sum her up in two words, "saved" and "forgiven" truly capture her essence
Cortney Hunley
Field Care Navigator
Danielle is a warm and welcoming individual who enjoys keeping active by accompanying her nine-year-old to various activities. She's enthusiastic about contributing positively to her community and making a meaningful difference.
Danielle Belloli
Field Care Navigator
Danyta is a resilient individual who eagerly anticipates learning from her colleagues to deliver person-centered care. Here's an interesting tidbit about Danyta: she once worked as a DJ!
Danyta Hill
Field Care Navigator
Fleta is a caring and dedicated Care Navigator. As the loving grandmother of eight wonderful grandchildren, she is enthusiastic about assisting those who may have been overlooked by the healthcare system. Her strength and independence make her well-suited to support individuals in need.
Fleta Herndon
Field Care Navigator
Heather O. enjoys helping people in need who lack the capability or resources to help themselves. In her free time, she reads suspense novels but, most of all, loves spending time with her four grandchildren.
Heather Olguin
Field Care Navigator
Eric is an asset to MasterCare due to his passion for health promotion and advocacy for older adults facing barriers and lacking knowledge of available resources. In his free time, Eric enjoys outdoor activities such as playing soccer, running, and cycling.
Eric Chavez
Field Care Navigator
Erin finds great satisfaction in helping others through her dedicated efforts. Her son, currently serving in the Navy, is the center of her world. She has rescued two dogs and two cats, demonstrating her love for animals. Erin enjoys outdoor activities, music, road trips, and reading. She is also pursuing a degree in Sociology, which she will soon complete.
Erin Thomas
Field Care Navigator
Fairen appreciates that MasterCare places such a high value on family, both in the personal lives of its employees and within the professional environment. She is grateful for the oportunity to make a positive and lasting difference in the lives of patients we serve. Fairen plays the clarinet and her family loves music, especially live music.
Fairen Wathen
Field Care Navigator
Jaime is a devoted family man who cherishes the opportunity to make a difference in his community and work alongside his colleagues. His deep passion for faith, family, art, and music brings him joy and keeps him fulfilled.
Jaime Soto
Field Care Navigator
Juliana cherishes the family-like atmosphere at MasterCare, where she works closely with her team to enhance the lives of the members and families they serve. Known for her friendly demeanor and sense of humor, Juliana is also a renowned crochet master!
Juliana Hagins
Field Care Navigator
Juana utilizes her kindness to create meaningful and positive impacts on the lives of her patients. Beyond her professional life, Juana harbors a deep passion for exploration and culinary adventures. She finds great joy in traveling to diverse destinations.
Juana Rodriguez
Field Care Navigator
Kimberly is grateful for the relationships she has cultivated with both the patients she assists and the staff members at the various facilities she visits. As an avid animal lover, she exhibits a friendly and adaptable demeanor in her interactions.
Kimberly Ng
Field Care Navigator
Layla is intuitive and motivated. She enjoys supporting the elderly population and offers a listening ear while guiding them through their needs. In her free time, Layla enjoys learning how to cook authentic Mexican dishes.
Laylah Yanez
Field Care Navigator
Lauren loves working for MasterCare and having the ability to work remotely is a huge bonus. She describes herself as patient and determined. She loves spending time with her cats.
Lauren Fonseca
Field Care Navigator
Marina is a dedicated advocate for her community who tirelessly works to amplify the voices of those who feel unheard. She actively seeks out new experiences and interests, embracing the opportunity to broaden her horizons. Marina describes herself as a wishful thinker.
Marina Whitaker
Field Care Navigator
Martha is trustworthy and has an excellent sense of humor. She has a genuine desire to help people and enjoys making positive changes in her community. A married mother of two, Martha is a die-hard 49ers fan and a food enthusiast.
Martha Spagner
Field Care Navigator
Melanie, known for her patience and kindness, finds joy in collaborating with talented colleagues and interacting with patients in the community. Coming from a large family, she values family above all else.
Melanie Jimenez
Field Care Navigator
Natalie's favorite aspect of her role at MasterCare is the opportunity to help numerous people. She finds enjoyment in gardening, taking long walks, and volunteering at her church. Natalie describes herself as both affectionate and ambitious.
Natalie Maalouf
Field Care Navigator
Nadya is motivated and passionate about serving the underserved and providing community members with person-centered care they never thought possible. She dedicates as much time as possible to her family while also being an avid Dodgers fan.
Nadya Orozco
Field Care Navigator
Nickie's favorite aspect of MasterCare is its patient-centered approach, supported by a team genuinely committed to achieving positive outcomes. She is friendly, trustworthy, and maintains excellent rapport with her patients.
Nickie Berdrow
Field Care Navigator
Priscilla is compassionate and enjoys helping people. She makes her patients feel heard and cared for. Her hobbies are watching Turkish dramas on YouTube and Netflix.
Priscilla Amador
Field Care Navigator
Sergio enjoys having independence while always having support readily available from the team. He is ambitious and creative. Sergio loves the ukulele and comes from generations of talented musicians.
Sergio Santos
Field Care Navigator (Housing)
Timothy is highly motivated individual who takes great care to improve the quality of life of his community members. Beyond his community involvement, he is the proud new father of a little boy.
Tim Herman
Field Care Navigator
Torey is genuine and funny, known for his willingness to help members of his community in need and his interest in seeing their progress. Despite growing up in San Francisco, he is a devoted fan of both the Pittsburgh Steelers and the Chicago Bulls.
Torey Franklin
Field Care Navigator
Twyla finds satisfaction in educating patients about the services available to them, ensuring they are well-informed about their healthcare options. Twyla describes herself as shy, but as a dedicated team player, Twyla consistently collaborates with her colleagues to provide the best possible care for patients.
Twyla Dean
Field Care Navigator




















































































































