SeniorCare

Our knowledge and experience working with thousands of clients and their families during the transitional challenges that affect older adults make us uniquely qualified. Often an emotional journey, our relationships and understanding of the nuances of different types of senior living allows us to carefully match client needs with highly specialized senior living providers or appropriate in-home caregivers. Our database, platform and processes allow us to be as efficient as possible, but since the practice of safe/successful transitioning is very much a hands-on, labor-intensive encounter, it is our vast experience, training and support that makes us successful. 

HealthCare

Regardless if "home" is a private residence, an apartment, a licensed assisted living community, a couch, a vehicle, or somewhere else... we specialize in assessing, managing and delivering post-acute care services right where they are... physically, behaviorally and environmentally.


ManagedCare

Our ultimate goal is to transition from a Fee-for-Service (FFS) rate structure to a shared savings, Value-Based Compensation where incentives are aligned between Managed Care Plan, the provider and Master•Care.

Meet MasterCare

Debra Draves, CEO

Senior Housing and Care Expert

Medical/Aging-Services Sales and Marketing Expert

Customer Experience Zealot

30 Years Experience


Kathy Inocelda, COO

In-Home Care/Placement Expert

Successfully Managed 400+Caregiver Team

Empress of Training and Processes

25 Years of Experience


Leadership

Alejandra Sallee

Nursing Facility Director

Andre "Dre" Williams

Regional Manager Sacramento

Audrey Merriman

Regional Manager

Karla Zepeda

Regional Director

Ledell Jones

Regional Director

Lisa Silva

Regional Manager

Nathan Guerra

Housing Program Director

Nicole Inocelda

Vice President of Quality

Pamela Uhlenhop

Director of Care Navigation

Susan Brown

Regional Director

Tisha Abernathy

VP of Business Operations

Clinical Team

Alyssa Moore

Nurse

Dennis Tautuan

Clinical Nurse

Genevieve Sherman

Nurse

Jennifer Hammond

Nurse

Supporting Team

Every member of our Team has a unique set of skills, and brings expertise to our organization. 

Alex Lettington

Accountant

Angelina Cooper

Remote Care Navigator

Bethany Charles

Referral/Auth Coordinator

Cindy Perey

Remote Care Navigator

Devera Handy

Office Manager

Glendia Hudson

Remote Care Navigator

Jessica Goodman

Executive Assistant

Jeffrey Vargas

Community Relations Laison


Juliette Inocelda

Administrative Assistant

Kayla Brundage

Assisted Living Transitional Team

Laura Murphey

Provider Relations Coordinator

Lisa McClung

Quality Assurance Coordinator

Melinda Smith

Provider Relations Coordinator

Merlin Tsan 

Lead Care Navigator – LA County

Nichole Meyer

ECM Transitioned Patient Specialist

Shadya Guerra

Lead Remote Care Navigator

Sharon Fackler

Transitional Care Quality Assurance Specialist

Sophia Inocelda

Receptionist/Intake

Teri Goldsmith

Remote Care Navigator

Care Navigators

Every Master•Care Team Member is passionate and dedicated to their patients.

Allie Norwood

Field Care Navigator

Alanna Bush

Field Care Navigator

Alejandra Zepeda

Field Care Navigator

Andrea Lerma

Field Care Navigator

Angel Norton

Field Care Navigator

April Powell

Care Navigator

Brandon Castillo

Field Care Navigator

Brandy Ramos

Field Care Navigator (Housing)

Britney Looney

Field Care Navigator

Brittany Davis

Field Care Navigator

Benjamin Uhlenhop

Field Care Navigator

Cortney Hunley

Field Care Navigator

Carolyn Chesser

Field Care Navigator

Daisy Amezcua

Field Care Navigator

Danielle Belloli

Field Care Navigator

Danyta Hill

Field Care Navigator

Elyse Daly

Field Care Navigator

Erin Thomas

Field Care Navigator

Faith Guillen

Field Care Navigator

Fleta Herndon

Field Care Navigator

Heather Olguin

Field Care Navigator

Janet Riedel

Field Care Navigator

Jaime Soto

Field Care Navigator

Juana Rodriguez

Field Care Navigator

Juliana Hagins

Field Care Navigator

Julie Cortez

Field Care Navigator

Kimberly Ng

Field Care Navigator

Kiahna Bell

Field Care Navigator

Kiani Dean

Field Care Navigator

Kristin Hunter

Field Care Navigator

Lauren Fonseca

Field Care Navigator

Laylah Yanez

Field Care Navigator

Liz Villegas

Field Care Navigator

Marina Whitaker

Field Care Navigator

Martha Spagner

Field Care Navigator

Manny Zaragoza

Field Care Navigator

Maggie Vasquez

Field Care Navigator

Melanie Jimenez

Field Care Navigator

Natalie Maalouf

Field Care Navigator

Nickie Berdrow

Field Care Navigator

Olivia Maldonado

Field Care Navigator

Priscilla Amador

Field Care Navigator

Preston Hall

Field Care Navigator

Regine Gonzalves

Field Care Navigator

Roin Kochee

Field Care Navigator

Sam Clark

Field Care Navigator

Sara Lajes

Field Care Navigator

Sergio Santos

Field Care Navigator (Housing)

Seanaka Richardson

Field Care Navigator

Tim Herman

Field Care Navigator

Torey Franklin

Field Care Navigator

Twyla Dean

Field Care Navigator

Tylisha Shumpert

Field Care Navigator

Tonja Diongson

Field Care Navigator

Vanessa Cazares

Field Care Navigator

Zakiyaah Thomas

Field Care Navigator